Terms of Service

Last updated: 9 December 2024

Use of Our Website

By accessing or using this website (www.questie.com.au), you agree to these Terms of Service and all applicable laws. If you do not agree, please do not use our site.

 

Products and Availability

We offer products for sale as listed on our site. Product descriptions, prices, and availability may change without notice. We will do our best to ensure product details are accurate.

 

Orders and Payments

When you place an order, you agree to provide accurate payment and contact details. We reserve the right to cancel any order if payment is not authorised or if we suspect fraud.

 

Shipping

We will process and ship orders as promptly as possible. Delivery times may vary, and any estimated times are not guaranteed. If we cannot fulfil your order for any reason, we will notify you and provide a suitable remedy.

 

Returns, Refunds, and Exchanges

We accept returns, refunds, and exchanges in accordance with Australian Consumer Law. If an item is faulty, not as described, or otherwise covered by your consumer rights, please contact us within 14 days of delivery to arrange a solution.

 

Intellectual Property

All text, images, and other materials on this site belong to Questie unless stated otherwise. You may not use them without our permission.

 

Liability

We make reasonable efforts to keep our site and products up to date. However, we are not responsible for any loss or damage arising from using our site or products. Under Australian Consumer Law, you are entitled to certain rights that are not limited by these Terms.

 

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted here, and by continuing to use the site, you agree to the updated Terms.

 

Governing Law

These Terms are governed by the laws of Australia, and any disputes will be handled in Australian courts.

 

Contact Us

If you have questions or concerns, please contact us at questieaustralia@gmail.com